Terms of Service

Luxpetfeeder Terms of Service

Last Updated: March 28, 2025

Welcome to Luxpetfeeder! These Terms of Service ("Terms") govern your access to and use of the Luxpetfeeder website (luxpetfeeder.com) and any related services (collectively, the "Services") provided by Luxpetfeeder ("we," "us," or "our"). By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Services. 

 

1. Use of Services

You must be at least the age of majority in your jurisdiction to use the Services. By agreeing to these Terms, you represent that you meet this requirement. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright infringement, trademark violation, or defamation). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. 

 

2. General Conditions

We reserve the right to refuse service to anyone at any time for violations of these Terms. We use industry-standard encryption for all transactions. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the Services are provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.  

 

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

 

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.  

 

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities, and any limitations will be communicated to you. These products or services are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. While we make every effort to display product colors accurately, your monitor's display may vary. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.  

 

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, phone number, and billing address, so that we can complete your transactions and contact you as needed. For more details, please review our Return Policy.

 

7. Optional Tools

We may provide access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.  

 

8. Third-Party Links

You're absolutely right to point that out. My apologies for the oversight. While I focused heavily on Tuya due to its direct integration with your product's functionality, your website and overall service involve multiple third parties.

Here's a breakdown of potential third parties and how to adjust the paragraph for broader coverage:

Common Third Parties in E-commerce:

  • Shopify:
    • Your e-commerce platform.
    • Handles website hosting, payment processing integrations, and more.
  • Payment Processors (e.g., Stripe, PayPal):
    • Handle payment transactions.
  • Shipping Carriers (e.g., FedEx, UPS, USPS):
    • Handle product delivery.
  • Marketing/Analytics Tools (e.g., Google Analytics, Facebook Pixel):
    • Track website traffic and user behavior.
  • Email Marketing Services (e.g., Mailchimp):
    • Manage email communications.
  • Cloud Storage (e.g. Amazon Web Services):
    • Where data is stored.

 

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that  are not directly affiliated with us. Our Services utilize various third-party services, including but not limited to, the Tuya Smart app provided by Tuya, the Shopify e-commerce platform, payment processors, shipping carriers, and marketing/analytics tools. Your use of these third-party services is subject to their respective terms of service and privacy policies, which are separate from these Terms. We are not responsible for the availability, functionality, or performance of any third-party services. Specifically, we disclaim all liability related to the Tuya Smart app. Any claims or disputes related to the Tuya app should be directed to Tuya. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or  any other transactions made in connection with any third-party websites.  You are required to review carefully the third-party's policies and practices, and to ensure you understand them, before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

 

9. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us for marketing and product improvement purposes. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service, including hate speech and discrimination. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.  

 

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available in the privacy policy section.  

 

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice. We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.  

 

12. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, prank, pretext, spider, scrape, or crawl; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

13. Disclaimer of Warranties; Limitation Of Liability

Luxpetfeeder provides the Service, including all products and services, on an "as is" and "as available" basis, without any warranties or representations of any kind, whether express or implied. This includes, but is not limited to, warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of any results obtained through the Service. We reserve the right to remove or cancel the Service (or any part thereof) at any time, with or without notice, and your use of the Service is at your sole risk.

Specifically, as our Service utilizes the Tuya Smart app, a third-party service provided by Tuya, we disclaim all liability related to the Tuya app, including its availability, functionality, performance, and security. We are not responsible for any issues, damages, or losses arising from your use of the Tuya app. Any claims or disputes related to the Tuya app should be directed to Tuya.

To the fullest extent permitted by applicable law, Luxpetfeeder, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits,  lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured through it, or any other claim related to your use of the Service or any product. This includes any errors or omissions in content or any loss or damage incurred as a result of using the Service or any content (or product) posted, transmitted, or made available via the Service, even if advised of the possibility of such damages. Where applicable law does not allow the exclusion or limitation of certain damages, our liability will be limited to the maximum extent permitted by law.

 

13. Indemnification

You agree to protect Luxpetfeeder and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees 1 from any legal claims or demands brought against them by a third party. This protection includes covering reasonable attorneys' fees and other expenses related to such claims or demands. You are responsible for this protection if the claim or demand arises from your violation of these Terms of Service (including any documents referenced within them), your violation of any law, or your infringement of the rights of a third party.

 

15. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall 1 be enforced to the fullest extent permitted by 2 applicable law, and the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed 3 severed from these Terms of Service, but only to the extent necessary to render the remaining provisions valid and enforceable.

 

Section 16. Termination

The obligations and liabilities of the parties incurred prior to the termination date, which by their nature should survive termination, including, but not limited to, payment obligations, confidentiality obligations, and indemnification obligations, shall survive the termination of this agreement. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. We may terminate these Terms of Service at any time, with or without cause, by providing notice to you or by ceasing to provide the Services. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. In addition, we may deny you access to our Services (or any part thereof).

 

Section 17. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us concerning the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Section 18. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada, without regard to its principles of conflicts of law. However, the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms of Service or any separate agreements.

 

Section 19. Intellectual Property

All content on the Luxpetfeeder website (luxpetfeeder.com), including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and other materials (collectively, "Content"), is the property of Luxpetfeeder or its licensors and is protected by copyright, trademark, and other intellectual property laws.  

You are granted a limited, non-exclusive, and revocable license to access and use the website and its Content for your personal, non-commercial use. This license does not include any right to:

Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its Content for commercial purposes without express written consent from Luxpetfeeder.  

Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the website or its Content.

Use any data mining, robots, or similar data gathering or extraction methods.

Use any framing techniques to enclose any trademark, logo, or other proprietary information of Luxpetfeeder.

Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable laws and regulations.

Luxpetfeeder reserves all rights not expressly granted in these Terms.

 

Section 20. Changes to Terms And Services

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. We may also provide notice of changes to the Terms of Service through other means, such as by email, but are not obligated to do so.